Monday, September 9, 2013

How you fix the problem

Hello all,

"How you fix the problem"

I do not think a day or two goes by where I do not hear of an agent struggling with getting a deal to the table. The reality of our world is we are imperfect people in an imperfect business. Most times the problems are caused by circumstances out of our control, agent on the other side, bad appraiser, difficult clients... As we struggle with these issues it is important to keep in the back of our minds that when everything's said and done the client is mostly going to remember how you fixed the problem, not the problem itself. Because in the end the client has either purchased or sold their home and you are the one who made it happen.

Part two of how you fix the problem is making sure you surround yourself with like minded people who know how to fix the problem as well. Mortgage, Title, Insurance, Home Warranty, Broker (shameless plug)... We all need to work together to get the deal done. I am very grateful for and confident of the agents and affiliates in our offices.

Enjoy the coffee,
Joe          
                                   
Every so often the writer takes a weel off so I believe it is a repeat from last week...


Monday Morning Coffee
INSPIRATION FOR TODAY:
 
"Far better it is to dare mighty things, to win glorious triumphs even though checkered by failure, than to rank with those poor spirits who neither enjoy nor suffer much because they live in the gray twilight that knows neither victory nor defeat."
 
- Theodore Roosevelt
 
TOUGH LESSONS!
 
In an old "Peanuts" cartoon, Sally is making a list while Charlie Brown looks on. Sally says, "I'm making a list of all the things I've learned in life . . ." In the next panel she continues with, "Well, actually, I'm making two lists." Charlie questions, "Why is one list longer than the other?" Holding up the much longer list, Sally explains, "These are the things I've learned the hard way!"
 
It's easy to chuckle a little at the part about "learning things the hard way," isn't it? We've all done that. There's really a more revealing message in this simple cartoon.
 
The short list of things we've learned generally contains lessons that required no effort, or lessons we learned passively, while just listening or observing. For instance, we learned simple courtesies from our first grade teacher. We learned historical names and dates from our history teacher. We learned to tie knots from our scout leader. Our parents taught us to share. The list goes on.
 
The important list, the one that's much longer, contains the things we've learned from experience. These lessons are endless, and no matter how trifling the lesson, we learned one every time we took action. We dared to try a two-wheel bicycle and crashed - several times. We tried out for the school play - and made fools of ourselves in front of friends.
 
By attempting - at the possible expense of our pride, our self-esteem, or our physical well-being - we either succeeded or failed (and learned a lesson). It is our actions that produce results and teach us those valuable lessons. Teddy Roosevelt said it right: "Far better to dare mighty things . . ."

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