Peak Producers Training

Hello all,

"Peak Producers Training"

We have been very delighted with the turn out at the fall training series! I believe this is a great lead into the Peak Producers training that will start in January. If you have been to all of the fall series and qualify for the Buffini training please get with your manager about how to sign up. We will be getting things set on the Buffini website for everyone to sign up this week but I wanted get the dates out to everyone so they can prepare. The training's will be held in Aspen Hill from 9:30-11:30 starting on January 7th. The first week the training's are every day and after that it will be every Wednesday from 9:30-11:30 ending on March 20th. Lunch will not be provided the first week however on the subsequent weeks it will be provided. I will be cooking the lunches and facilitating the training's.

I had a great time on Saturday night, it was wonderful to see everyone together. A very special thank you to Counselors and Hutton & Patt for sponsoring the event!  

Enjoy the coffee,

Joe  

INSPIRATION FOR TODAY:

"Repentance is another name for aspiration."

~ Henry Ward Beecher

THE ART OF APOLOGY!

“To forgive is divine.” That’s wonderful for the one who forgives, but what about the one who is apologizing? How do you say you’re sorry without making things worse? What’s the best way to make reparation and regain your integrity?

None of us are saints. For any number of reasons, we’ve committed any variety of offenses. Maybe we did or said something unkind, or made a mistake that cost someone time or money. The question isn’t about making mistakes, because we all do that. The question is how to apologize after the fact. It has become a lost art.

First and foremost in regard to saying “I’m sorry” is to do it as soon as possible. The longer you wait, the more it sounds like “I’m sorry . . . I got caught.” Next comes the explanation of what you did wrong and why it happened. Just be careful not to put more emphasis on the “why” than the “what,” because apologizing is not the same as justifying.

You don’t necessarily have to go whole hog, either. “I regret what happened” sounds a little weak, but “Everything was my fault” can be downright dangerous! Hopefully there is a middle ground where you can simply express how badly you feel about what you did or said.

Now that you’ve shown your repentance, your “victim” can relax, you can relax, and now you can take the opportunity to do something especially nice for the wronged party. Just be sure to say you’re sorry and THEN do something nice – otherwise, you might just arouse suspicion! Oh, and don’t forget – don’t make the same mistake twice!