"Once a Year"
We appreciate that most everyone understands that we have some procedures and rules that need to be followed. However "Once a Year" I need to send an email like this to let you know there are some areas in the office we need to tighten up on. This is a general email for everyone and just a reminder for most. We will be keeping an eye on things and will follow up individually when needed. Here are the areas of concern.
Copiers- The copier bills have been through the roof. We do not charge for copies in the office however remember the copiers are not for marketing in color or black and white, they are for printing day to day business items and small color jobs, 25 or less. If you print more then 25 color copies you need to let us know the number and you will be charged .25 cents each. Please work with us on this, the copiers get very expensive.
Contracts- All ratified contracts must be turned into the office within 5 business days of being ratified. This is Maryland law and we can incur fines if we are audited. If you have anything you have not turned in get them in immediately. There are several consistent abusers of this, it must stop and contracts need to be turned in when ratified.
Credit Reports- Staff is under strict instructions not to pull credit reports for rental applications unless they have the money in their hand. We have been paying out our money each month on this for uncollected reports. If you have questions about this please do not ask staff, ask me directly.
Cover Sheets- Cover sheets need to be filled out completely when contracts and listings are turned into the office. Please take the time to do it properly.
Office Supplies- Office supplies are, well, for the office not your home office or your marketing. Please do not abuse this and I really do not want to have a conversation with anyone on this subject.
We pride ourselves on being an office without copier codes, locked office supplies, ease of operation... we just ask you to always keep in mind that we want to keep things simple and affordable but we need to operate a business.
Enjoy the coffee,