"Once a Year"
We appreciate that most everyone understands that we have some procedures and rules that need to be followed. However "Once a Year" I need to send an email like this to let you know there are some areas in the office we need to tighten up on. This is a general email for everyone and just a reminder for most. We will be keeping an eye on things and will follow up individually when needed. Here are the areas of concern.
Copiers- The copier bills have been through the roof. We do not charge for copies in the office however remember the copiers are not for marketing in color or black and white, they are for printing day to day business items and small color jobs, 25 or less. If you print more then 25 color copies you need to let us know the number and you will be charged .25 cents each. Please work with us on this, the copiers get very expensive.
Contracts- All ratified contracts must be turned into the office within 5 business days of being ratified. This is Maryland law and we can incur fines if we are audited. If you have anything you have not turned in get them in immediately. There are several consistent abusers of this, it must stop and contracts need to be turned in when ratified.
Credit Reports- Staff is under strict instructions not to pull credit reports for rental applications unless they have the money in their hand. We have been paying out our money each month on this for uncollected reports. If you have questions about this please do not ask staff, ask me directly.
Cover Sheets- Cover sheets need to be filled out completely when contracts and listings are turned into the office. Please take the time to do it properly.
Office Supplies- Office supplies are, well, for the office not your home office or your marketing. Please do not abuse this and I really do not want to have a conversation with anyone on this subject.
We pride ourselves on being an office without copier codes, locked office supplies, ease of operation... we just ask you to always keep in mind that we want to keep things simple and affordable but we need to operate a business.
Enjoy the coffee,
Joe
INSPIRATION FOR TODAY:
"Far better it is to dare mighty things, to win glorious triumphs even though checkered by failure, than to rank with those poor sprits who neither enjoy nor suffer much because they live in the gray twilight that knows neither victory nor defeat."
~ Theodore Roosevelt
BETTER TO ATTEMPT AND FAIL...
In an old "Peanuts" cartoon, Sally is making a list while Charlie Brown looks on. Sally says, "I'm making a list of all the things I've learned in life..." In the next panel she continues with, "Well, actually, I'm making two lists." Charlie asks, "Why is one list longer than the other?" Holding up the much longer list, Sally explains, "These are the things I've learned the hard way!"
It's easy to chuckle a little at the part about "learning things the hard way," isn't it? We've all done that. There's really a more revealing message though in this simple cartoon.
The short list of things we've learned generally contains lessons that required no effort, or lessons we learned passively, while just listening. For instance, we learned simple courtesies from our first grade teacher. We learned historical names and dates from our history teacher. We learned to tie knots from our scout leader. Our parents taught us to share. The list goes on.
The important list, the one that's much longer, contains the things we've learned from experience. These lessons are endless, and no matter how trifling the lesson, we learned one every time we took action. We dared to try a two-wheel bicycle and crashed - several times. We tried out for the school play - and made fools of ourselves in front of friends.
By attempting - at the possible expense of our pride, our self-esteem, or our physical well-being - we either succeeded or failed (and learned a lesson). It is our actions that produce results and teach us those valuable lessons. Teddy Roosevelt said it right: "Far better to dare mighty things..."
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