"Phone Vs Email"
Mark, Al and I are often asked to get involved in situations that come up with agent disputes, deals gone south, bad lenders, egos in the way... Obviously our goal is to always help you work through the deal and get it to the table so you get paid. One thing we notice is a lot of the situations start because of a miscommunication in an email. Email is great for communication however we always need to remember the other side can easily misconstrue the meaning or tone of the email. This can lead to email "battles" that escalate out of hand and cause more damage then they should. What I would like to ask you to consider is picking up the phone and call the other side at times instead of sending an email. I really believe if you make the effort to work things out voice to voice early on many of the issues that arise in an email chain can be avoided. Not meant to be a sermon we have just seen a lot of this lately.
Enjoy the coffee,